A place that gives you opportunity and takes your breath away.

Job Summary

The Experience Design / UX Intern will support the design and improvement of internal digital products, services, workflows, and communications within the Informatics & Analytics department. The intern will report to and work closely with the department’s Experience Designer. The intern will also collaborate with analysts, developers, data management, and other stakeholders across the health system. This internship will provide hands-on experience across user experience design, user research, service design, process improvement, technical communication, graphic design, and emerging AI-enabled tools. The intern will contribute to real projects used by employees and teams throughout the health system. The position is intended for a student or early-career designer who wants experience working on complex enterprise and healthcare-related challenges. The intern will learn how human-centered design can improve not only digital interfaces, but also organizational processes, information sharing, employee experiences, and the adoption of new technology.

Job Duties

Primary Responsibilties:

• User research
• Intranet design and information architecture
• Presentation, diagram, and flowchart design
• Usability testing
• Technical writing and content design
• Interaction design and prototyping
• Design system and interface standards development and maintenance
• Service and process design
• AI experience design
• Dashboard UX consultation
• Graphic and visual communication design
• Collaboration and project support

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

Position Details

Tools and Technology :

The intern will primarily use:

• Figma
• Microsoft 365
• Microsoft Teams
• Microsoft SharePoint

Depending on project needs, the intern may also be introduced to other analytics, development, research, or project management tools used within the department.

Education

High School Diploma or Equivalent (GED)- (Required)

Skills

Computer Literacy; Communication; Group Problem Solving

About Geisinger

Founded more than 100 years ago by Abigail Geisinger, the system now includes ten hospital campuses, a 550,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,700 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually. Learn more at geisinger.org or connect with us on Facebook, Instagram, LinkedIn and Twitter.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

Our Vision & Values

Everything we do is about making better health easier for our patients, our members, our students, our Geisinger family and our communities.

KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.

EXCELLENCE: We treasure colleagues who humbly strive for excellence.

LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.

INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

SAFETY: We provide a safe environment for our patients and members and the Geisinger family.

Our Benefits

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and prescription coverage.