A place that gives you opportunity and takes your breath away.

Job Summary

Become the Quality/Patient Safety Manager you've always aspired to be. As one of the Top 8 Most Innovative Healthcare Systems in Becker’s Hospital Review, we’re working to create a national model for improving health. Today, we’re focused on bringing our region services that improve every facet of life to drive total health, inside and out. Through professional growth, quality improvement, and interdisciplinary collaboration, we’ve built an innovative culture that allows nurses to grow their skillsets, develop their practice, and leverage their years of experience to build a rewarding, lasting career with impact. Join us as a Regional Manager for Quality and Patient Safety to strengthen that impact. You'll provide on-site quality and patient safety support to the teams at Geisinger Lewistown Hospital.

Job Duties

You'll have the opportunity to effect meaningful change, improve patient safety and work with a collaborative team.

• At least five (5) years of RN work experience and at least (2) years of supervisory/managerial experience is required.
• The ideal candidate will have Quality experience with Patient Safety, Regulatory Compliance and driving improvement efforts in an acute care environment.
• BSN is preferred.
• Prior experience with Early Resolution or Mediation is helpful.
• Certification through a nationally recognized organization such as CPHQ or Lean Six Sigma is not required but helpful.
• Experience in Quality and/or Risk Management, including primary responsibility for performance improvement activities, regulatory compliance, conflict resolution, leadership, and risk management activities.
• You'll provide on-site quality and patient safety support to the teams at Geisinger Lewistown Hospital.  This is an Exempt role.

We look forward to connecting with talented professionals like you, and we genuinely mean that.  Join us and start your journey!

Benefits at Geisinger

• Full benefits (health, dental and vision) starting on day one

• Three medical plan choices, including an expanded network for out-of-area employees and dependents

• Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA)

• Company-paid life insurance, short-term disability, and long-term disability coverage

• 401(k) plan that includes automatic Geisinger contributions

• Generous paid time off (PTO) plan that allows you to accrue time quickly

• Up to $5,000 in tuition reimbursement per calendar year

• MyHealth Rewards wellness program to improve your health while earning a financial incentive

• Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones

• Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care. Access free legal guidance, mental health visits, work-life support, digital self-help tools and more.

• Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance

Position Details

The Regional Manager Quality and Patient Safety provides direction and leadership to Quality and Safety staff. Responsible for functional components of the Division Regionally. Responsible for infection prevention and control surveillance, analysis and reporting of trends and keeps all staff and leadership apprised.

• Provides employee supervision support.
• Responsible for the daily operations of activities for the Division of Quality and Safety for assigned region.
• Contributes to the design and development of all Division of Quality and Safety functions in coordination with Division leadership, hospital leadership and staff.
• Provides leadership, guidance, and administrative support for Regional Quality and Safety department staff members.
• Participates in recruitment, retention, evaluation, and development of all staff with strong focus on employee engagement.
• Continually evaluates and strengthens the teamwork of the Division and promotes the strongest possible teamwork environment.
• Promotes quality efforts as a proactive undertaking.
• Ensures that the Division operates in a cost-effective manner.
• Demonstrates excellent leadership skills to facilitate problem solution, conflict resolution, process improvement, program implementation and growth.
• Participates in thorough and credible investigation of adverse patient events including the completion of Root Cause Analysis working to spread all applicable learning and improvement.
• Fosters teamwork, collaboration, and integration throughout the system.
• Collaborates with Data Metrics and Analytics leadership to design, distribute, interpret and utilize data and information aimed at improvement.
• Demonstrates professional knowledge about improvement and promotes compliance with professional standards, clinical risk management and patient safety theory, principles, guidelines, statutes and regulations.
• Remains current with compliance requirements for regulatory agencies for the reporting of incidents, serious events and other occurrences as required
• Supports the daily operations of activities for the Infection Prevention and Control Department.
• Performs all the daily duties of a staff Infection Control Practitioner.
• Identifies, recommends and implements changes to improve infection prevention and control practices and provides formal staff education to assure the effectiveness of the Infection Control Program.
• Analyzes records and prepares reports on the incidence of targeted infections

​Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

Education

Graduate from Specialty Training Program- (Required), Bachelor's Degree- (Preferred)

Experience

Minimum of 5 years-Nursing (Required), Minimum of 2 years-Managerial/Supervisory (Required)

Certification(s) and License(s)

Licensed Registered Nurse (Pennsylvania) - RN_State of Pennsylvania

Skills

Office Administration

About Geisinger

Founded more than 100 years ago by Abigail Geisinger, the system now includes ten hospital campuses, a 550,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,700 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually. Learn more at geisinger.org or connect with us on Facebook, Instagram, LinkedIn and Twitter.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

Our Vision & Values

Everything we do is about making better health easier for our patients, our members, our students, our Geisinger family and our communities.

KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.

EXCELLENCE: We treasure colleagues who humbly strive for excellence.

LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.

INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

SAFETY: We provide a safe environment for our patients and members and the Geisinger family.

Our Benefits

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and prescription coverage.