Skip to main content

Patient Transport Support Analyst

Apply
Location Scranton, PA Job Category Quality and Patient Experience Schedule Days Work Type Full time Department GWV Quality Control Team Date posted 12/29/2025 Job ID R-90085

Job Summary

Responsible for the routine efficiency strategy of the hospital-based patient transport work group and the management of system wide rented patient care equipment tracking and monitoring.

Job Duties

  • Oversees tracking of all owned and rented patient care equipment.
  • Inputs rental equipment into vendor websites to ensure proper billing and management.
  • Educates end users and staff on appropriate equipment handling and storage.
  • Monitors electronic health record system and communicates efficiency opportunities and corrective measures to Patient Transport staff and management.
  • Identifies incidents of platform-based equipment being moved between sites.
  • Provides instruction on retrieval and return of patient care equipment to rightful site of ownership.
  • Generates daily, weekly and monthly departmental productivity spreadsheets.
  • Responds to requests and inquiries for patient transport and/or patient care equipment services.
  • Performs dispatching function during electronic health record system downtime.
  • Monitors and identifies opportunities related to staff productivity using Business Intelligence reports and provides back up data to regional transport managers.
  • Makes determination on patients that are delayed and not ready to travel; communicates decisions to postpone or cancel transports to the patient care areas.
  • Manages all patient transport phone calls or texts and overhead pages.
  • Reviews policies and recommends corrections to Manager and Director.

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

Education

High School Diploma or Equivalent (GED)- (Required)

Experience

Minimum of 2 years-Related work experience (Required), Minimum of 2 years-Managerial/Supervisory (Required)

Skills

Communication; Computer Literacy; HR Policies, Standards And Procedures; Office Politics And Confidentiality; Teamwork

About Geisinger

Founded more than 100 years ago by Abigail Geisinger, the system now includes ten hospital campuses, a 550,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,700 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually. Learn more at geisinger.org or connect with us on Facebook, Instagram, LinkedIn and Twitter.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

Our Vision & Values

Everything we do is about making better health easier for our patients, our members, our students, our Geisinger family and our communities.

KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.

EXCELLENCE: We treasure colleagues who humbly strive for excellence.

LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.

INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

SAFETY: We provide a safe environment for our patients and members and the Geisinger family.

Our Benefits

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and prescription coverage.

Apply

Recently viewed jobs

No previously viewed jobs

Related jobs

Jillian Schaeffer

“I’ve been surprised by the community our floor has even though we can all work different days and different shifts. We celebrate successes and life events for employees and patients — that’s what makes it a fun place to work!”

Jillian Schaeffer

Nurse Assistant

A place where you can lead a healthy lifestyle and follow your dreams.

Only at Geisinger.

Best employer for healthy lifestyles   – National Business Group

Access to 121 state parks

Sign up for job alerts

Sign up below to receive job alerts and communications about career opportunities with Geisinger.

Interested InSearch location and/or categories of interest below and click "Add".

I acknowledge I have read Geisinger’s Terms of Use.

Returning Users