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Job Summary

Responsible for identifying root cause and effect issues that impact Revenue Management and the workflow of the department. Possesses a fundamental understanding of the business unit and aids with User Acceptance Testing when necessary. Effectively prepares data in a comprehensive concise format. Presents topics to peers as needed. Maintains flexibility and adaptability as situations arise within the Revenue Management. Serves as a contact and liaison between end-users and various Revenue Management staff. Responsible to identify and implement corrective action plans for outstanding Accounts Receivable issues. Provides documentation to support any process flow improvements and conduct monthly reviews of outstanding issues for Revenue Management.

Job Duties

This role is hybrid rotating days in office (2-3 days per week)

• Streamlines and prioritizes information concerning Accounts Receivable problems and analysis to understand scope, impact to unit, and proposed remediation(s).
• Compiles prioritized documentation material for management to outline barriers and proposed remediation.
• Aids with the startup and completion of projects which result in departmental efficiency, explains the purpose of such projects, their requirements, process design, tasks, and the proposed schedules.
• Determines accurate means of correcting outstanding Accounts Receivable issues through multiple resources.
• Establishes working relations with various internal departments and external partners as necessary.
• Develops and maintains an awareness and working knowledge of Revenue Management appropriate applications and reporting tools.
• Facilitates various technological initiatives in support of business process improvements with respects to Accounts Receivable resolution.
• Maintains an acceptable understanding of patient financial services data contained on standard reports.
• Provides education and training as needed to departmental staff members.

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

*Relevant experience may be a combination of related work experience and degree obtained (Associate’s Degree = 2 years; Bachelor’s Degree = 4 years).

Education

High School Diploma or Equivalent (GED)- (Required)

Experience

Minimum of 7 years-Relevant experience* (Required)

Skills

Communication; Organizing; Computer Literacy; Working Independently; Teamwork

About Geisinger

Founded more than 100 years ago by Abigail Geisinger, the system now includes ten hospital campuses, a 550,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,700 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually. Learn more at geisinger.org or connect with us on Facebook, Instagram, LinkedIn and Twitter.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

Our Vision & Values

Everything we do is about making better health easier for our patients, our members, our students, our Geisinger family and our communities.

KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.

EXCELLENCE: We treasure colleagues who humbly strive for excellence.

LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.

INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

SAFETY: We provide a safe environment for our patients and members and the Geisinger family.

Our Benefits

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and prescription coverage.