Manager Billing System (resident in Eastern Standard Time Zone)
Job Summary
The successful candidate will standardize and streamline our company’s billing practices while identifying opportunities to replace manual processes with system-driven solutions. This role will focus on improving efficiency, ensuring compliance with company policies when issuing invoices, and leveraging our ERP systems to optimize workflows. The ideal candidate will have strong skills in process improvement, contract term evaluation, and ERP system familiarity, with preferred experience in Workday Billing and a background in billing or contracting.
Job Duties
Provides leadership over Ancillary Billing. Serves as primary point of contact for any non-patient, non-premium billing produced from the ERP system.
- Plans, supervises and oversees miscellaneous billing function and team members reporting to this position.
- Responsible for and reviews the work of individuals reporting directly to this position and provides guidance, training, counseling and feedback.
- Responsible for the accuracy, integrity, documentation and timely preparation of reconciliations, analysis and reporting assigned to this position and its team members.
- Prepares and conducts performance appraisals for individuals reporting directly to this position.
- Monitors workflow and workload within the department and works with managers and other Finance leaders to redistribute and prioritize work accordingly.
- Responsible for the development and maintenance of relationships across Geisinger, necessary to ensure the completeness and accuracy of invoices. Actively seeks input and works to improve department operations.
- Checks Billing files for data accuracy and to address errors.
- Reviews and approves all configuration of customers, billing contracts, and billing schedules utilizing data from various sources.
- Monitors customer billing contacts for renewals and leads the continuous update and improvement over the billing processes.
- Responsible for the documentation and adherence to the documented internal controls related to billing and receivable management.
- Reviews Aging schedule and assists with collection efforts to recover or resolve outstanding accounts receivable.
- Approves billing adjustments and refund requests when a customer has a credit balance appearing on their account.
- Works with Finance Partners to identify new billing opportunities.
- Evaluate recommended disposition and takes the necessary action to resolve the aging or relieve the receivables.
Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.
Education
Bachelor's Degree- (Required)Experience
Minimum of 3 years-Managerial/Supervisory (Required), Minimum of 5 years-Related work experience (Required)About Geisinger
Founded more than 100 years ago by Abigail Geisinger, the system now includes ten hospital campuses, a 550,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,700 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually. Learn more at geisinger.org or connect with us on Facebook, Instagram, LinkedIn and Twitter.
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.
Our Vision & Values
Everything we do is about making better health easier for our patients, our members, our students, our Geisinger family and our communities.
KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.
EXCELLENCE: We treasure colleagues who humbly strive for excellence.
LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.
INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
SAFETY: We provide a safe environment for our patients and members and the Geisinger family.
Our Benefits
We offer healthcare benefits for full time and part time positions from day one, including vision, dental and prescription coverage.
“I’ve been surprised by the community our floor has even though we can all work different days and different shifts. We celebrate successes and life events for employees and patients — that’s what makes it a fun place to work!”
Nurse Assistant
A place where you can lead a healthy lifestyle and follow your dreams.
Only at Geisinger.
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