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Job Summary

Participates as a core member of the Information Services (IT) leadership team representing the IT Project Management Office. This is a is a strategic leadership role responsible for overseeing the governance, execution, and delivery of IT projects and programs across the organization. This position ensures alignment with business objectives, drives operational excellence, and fosters a culture of accountability and continuous improvement within the IT project management function.

Job Duties

• Provides consistent and appropriate administrative leadership for all areas of responsibility.
• Responsible for managing relations with, and delivering solutions to, internal and external customers of Geisinger IT systems and services.
• Provides proactive leadership for review and implement new application that help support and further the Geisinger mission.
• Oversees and coordinates activities with all IT areas.
• Define and implement the PMO vision, strategy, and roadmap aligned with enterprise goals.
• Establish and enforce project management standards, methodologies, and best practices in accordance with PMI guidelines.
• Oversee the planning, prioritization, and execution of IT projects and programs, ensuring alignment with strategic initiatives.
• Track project performance, risks, and outcomes; report progress to executive leadership and recommend corrective actions.
• Lead, mentor, and develop a high-performing team of project managers and PMO staff.
• Collaborate with business leaders, IT teams, and external partners to ensure successful project delivery and stakeholder satisfaction.
• Drive process improvements, post-project reviews, and lessons learned to enhance future project outcomes.
• Works with managers in the various units to administer personnel policies (e.g., hire, evaluate, discipline and discharge, review employee orientation and training), oversee work unit budgets, assess work unit needs, develop goals and objectives for the work unit, evaluate effectiveness and efficiency of operations, develop operational methods and systems to support the goals and objectives of the combined enterprise.
• Establish and monitor operational KPIs, including productivity standards.
• Oversees IT relationships with business, including contracting, strategy development, problem resolution and support.
• Acts as the primary point of contact for all areas of responsibility.
• Interacts with senior leaders and executives, both internal and external to Geisinger.
• Provides administrative support to IT areas involved in delivering services and is responsible for the development and expansion of the information technology.
• Develops long- and short-range plans for delivering products and services that meet real business needs.
• Coordinates plans within and outside the department.
• As a core member of the Information Services leadership team, participates in establishing and integrating strategic plans for delivery of IT services to all customers, including patients.
• Explores new technologies and services to bring creative solutions to support business requirements, and venture partnerships.
• Works with user departments to insure all legal and regulatory requirements are followed.
• Coordinates with all areas of Information Services and other areas within the enterprise as appropriate, uses emerging information technologies to provide effective and innovative products and services.
• Works closely with all areas of Information Services to coordinate support related to delivering IT services.

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

In lieu of degree, must be actively enrolled in bachelor’s program, with degree obtained within five years.

Education

Bachelor's Degree-Information Technology (Required), Master's Degree- (Preferred)

Experience

Minimum of 8 years-Information Technology (Required), Minimum of 4 years-Managerial/Supervisory (Required)

Skills

Organizing; IT Project Planning And Organization; Leadership; Critical Thinking; Interpersonal Communication; Problem Management

About Geisinger

Founded more than 100 years ago by Abigail Geisinger, the system now includes ten hospital campuses, a 550,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,700 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually. Learn more at geisinger.org or connect with us on Facebook, Instagram, LinkedIn and Twitter.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

Our Vision & Values

Everything we do is about making better health easier for our patients, our members, our students, our Geisinger family and our communities.

KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.

EXCELLENCE: We treasure colleagues who humbly strive for excellence.

LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.

INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

SAFETY: We provide a safe environment for our patients and members and the Geisinger family.

Our Benefits

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and prescription coverage.